As artificial intelligence and automation continue to reshape the modern workplace, one truth stands stronger than ever: soft skills matter. While technical qualifications and job-specific experience remain crucial, it’s your ability to communicate, collaborate, and follow through on commitments that often determines long-term success.
According to a 2025 report by ADP, 90% of organizations report fewer hiring mistakes, and 94% find that skills-based hires outperform those chosen based on degrees, certifications, or years of experience. This is a significant wake-up call for both employers and job seekers, serving as a clear reminder that some of the most sought-after qualities are inherently human.
In 2025, hiring managers aren’t just looking at what you know. They’re paying close attention to how you work with others, respond to change, and approach challenges. Are you someone who has fewer years of professional experience but is always ready to roll up their sleeves and learn new skills? Are you someone who may not have the fanciest job title, but is a dream to collaborate with and continues to push towards their goals despite adversity?
These human-centric skills complement your professional expertise and can be the deciding factor between a good candidate and a great one, or increase the chances of a recruiter or former colleague referring you to an organization. Curious about what soft skills stand out the most this year? Read on to find out.
Emotional Intelligence
Technical skills might get your foot in the door, but emotional intelligence is what helps you build strong relationships once you’re in. Employers are seeking professionals who can read a room, navigate challenging conversations with empathy, and demonstrate genuine understanding of others’ perspectives. As leadership styles continue to evolve toward collaboration and inclusivity, emotional intelligence has become a non-negotiable requirement in nearly every role.
Professional Presence
Since the COVID-19 pandemic, many professionals or those hoping to enter the workforce have unintentionally overlooked the basics of in-person presence: the firm handshake, dressing appropriately for the environment, and maintaining eye contact during a conversation. But these seemingly small behaviours leave lasting impressions.
As more organizations return to hybrid and in-office models, hiring managers are once again paying close attention to candidates’ professionalism and polish in person. It’s not about being overly formal; it’s about showing you’re prepared, engaged, and serious about the opportunity and/or your working environment.
Grit & Resilience
The ability to push through challenges, bounce back from setbacks, and consistently demonstrate a strong work ethic is a key component of perseverance, also known as grit. In 2025, employers are looking for people who can weather uncertainty without losing momentum. Those who avoid making excuses when the going gets tough.
Grit isn’t just about working hard; it’s about staying committed to long-term goals even when progress feels slow or obstacles pile up. Hiring managers notice candidates who stay curious, optimistic, and proactive, especially when things don’t go as planned.
Adaptability
With shifting labour markets, a fluctuating economy, and ongoing, often unpredictable global events, the last few years have proven that change is the only constant in business. Whether it’s adjusting to new technology, shifting priorities, or evolving team structures, hiring managers want individuals who embrace change with a solution-focused mindset. Being able to pivot quickly without losing momentum is a significant advantage in today’s fast-moving environment.
Communication & Collaboration That Connects
Clear written and verbal communication remains one of the most valued soft skills, but in 2025, it’s not just about getting your point across. It’s about how you connect – something that can certainly set you apart during the age of AI. Can you tailor your message to your audience? Do you listen as well as you speak? Can you collaborate effectively across in-person, hybrid, and remote teams?
As teams become increasingly global, the ability to collaborate with individuals from diverse backgrounds, disciplines, and locations is essential. This means not only being respectful and inclusive but also genuinely curious about different perspectives. The ability to bridge gaps, find common ground, and move forward together is a key soft skill for success in 2025 and beyond.
Accountability
In a world of flexible work arrangements and increased autonomy, accountability is more visible than ever. Hiring managers want to see that you take ownership of your work, follow through on commitments, and admit mistakes when necessary. It’s not just about being reliable, it’s about demonstrating integrity and a sense of responsibility for your results.
Critical Thinking & Judgement
Yes, AI can analyze data, but it can’t replace human judgment. Hiring managers are prioritizing candidates who ask thoughtful questions, challenge assumptions, and consider long-term implications before making decisions. The ability to think critically and make informed, balanced choices is a trait that has not, and will never, go out of style.
In a job market increasingly shaped by automation and rapid change, your soft skills are what keep you human and highly hireable. Whether you’re entering the workforce, eyeing a promotion, or considering a new opportunity, remember that your technical know-how will get attention, but your soft skills will earn trust. They round out your professional package and help you thrive in any role, at any stage in your career.
If you’re an organization that is hiring and looking for guidance that extends beyond credentials on a resume, LRO Staffing has proven recruitment experts who thoroughly assess soft skills in addition to a candidate’s professional experience. Contact us here.
If you’re a job-seeker whose qualifications fall within our areas of expertise, our team is well-equipped to help you effectively position both your soft skills and professional experience to hiring managers in your field/industry. View our open jobs here.
